Question 1

Which tests commonly require fasting?

Accepted Answer

There are a few tests that require fasting like:

Lipid profile
Thyroid
Fasting Blood Sugar
Insulin
Lactose tolerance

Please check the test's description page to know the prerequisites.

Question 2

When do I receive my test results?

Accepted Answer

You can track the status of the report through your profile.

Question 3

Do you provide a home collection for children?

Accepted Answer

Home collection service is currently unavailable for children below five years of age; please visit one of our main centres.

Question 4

What are the home collection charges?

Accepted Answer

If the total billing amount of the home service is above INR 2,000 the charges do not apply. In case the billing amount does not exceed INR 2,000, nominal charges of INR 150 will be applicable depending upon the patient's distance from the Suburban's nearest centre.

Question 5

What are the home collection charges?

Accepted Answer

If the total billing amount of the home service is above INR 2,000 the charges do not apply. In case the billing amount does not exceed INR 2,000, nominal charges of INR 150 will be applicable depending upon the patient's distance from the Suburban's nearest centre.

Question 6

Is tea/coffee allowed before Full Abdomen USG?

Accepted Answer

Please refrain from consuming any dairy products before a Full abdomen USG.

Question 7

How many hours of fasting is required for Full Abdomen USG?

Accepted Answer

A total of 4 to 5 hours of fasting is required for Full Abdomen USG

Question 8

Do I start drinking water before leaving home for a Full Abdomen USG?

Accepted Answer

It is recommended that you begin drinking water only after arriving at the testing facility.

Question 9

Do you have consulting doctors at your centre?

Accepted Answer

Currently, we do not provide this facility. However, you and your referring doctor can talk to our clinical experts between 9:00 am to 9:00 pm to better understand your test reports.

Question 10

If I need to show sonography reports urgently to my doctor, can you facilitate them?

Accepted Answer

Yes, we can facilitate your reports within 15 - 20 mins from the centre in case of an emergency.

Question 11

Do you accept payment through Credit/Debit cards?

Accepted Answer

Yes, we have both online and offline payment options where we receive credit/debit cards. You can also pay via UPI.

Question 12

Can I arrange a home visit for a post-meal sugar test?

Accepted Answer

Yes, kindly provide us with your complete address and the time to schedule your visit by clicking on "Book an Appointment".

Question 13

Can I take my thyroid medicines in the morning before doing the blood test?

Accepted Answer

It is advised that you can take your thyroid medicines after the blood test is done.

Question 14

How do I view my reports online?

Accepted Answer

You can receive your reports via email, provided we have your email address and you have completed the payment. You can also view, download & share your reports online from your profile on our website.

Question 15

What facilities are available at your centres?

Accepted Answer

Suburban Diagnostics offers a wide range of facilities like Pathology, X-Ray, Sonography, Colour Doppler, ECG, Stress Test, 2D Echo, BMD, Mammography, Health Checkups and OPG Audiometry, Diet consultation, Eye Check-up and Dental Check-up.

Question 16

Which are the nearest centres & services available there?

Accepted Answer

To locate the nearest centre on our website, select your city & locality & the nearest centres will be displayed on a map. On clicking the desired centre on the map, you will find the address, the timings & the services available at that centre.

Question 17

Can I do my Urine Routine and Urine Culture tests from the same sample?

Accepted Answer

No, you are required to give separate samples for your urine routine and culture tests.

Question 18

How many hours of fasting is required for fasting blood sugar tests?

Accepted Answer

Before performing any fasting blood sugar tests, a total of 10 to 12 hours of fasting (drinking water is permitted) is required.

Question 19

Can I arrange a home visit for a post-meal sugar test?

Accepted Answer

Yes, kindly provide us with your complete address and the time to schedule your visit by clicking on "Book an Appointment"

Question 20

How is MRI better than a CT Scan

Accepted Answer

An MRI uses strong magnetic fields and radio waves to create detailed images of soft tissues, while a CT scan uses X-rays to produce cross-sectional images of the body. MRI is better for soft tissue imaging, while CT scans are faster and often used for bone and internal organ imaging.

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